About Edia

Edia is a fast-growing Silicon Valley technology company that aims to reshape K-12 education. Over the last two years, Edia has grown to 40+ employees and is scaling quickly. Today, Edia supports 100+ districts across the country (e.g. New York City, Fulton County, Palm Beach, etc.) and builds breakthrough AI products to reduce chronic absenteeism, improve math outcomes, and more.

Overview

We’re building a best-in-class sales organization and looking for a highly capable Sr. Revenue Operations Specialist to play a pivotal role in our continued 3x year-over-year growth. As a core member of the GTM team, you’ll help drive operational excellence across our sales tech stack (Salesforce, Outreach), ensuring our 11 AEs and 7 SDRs have the tools, processes, and insights they need to be maximally effective. This is a high-impact position where you’ll handle day-to-day system administration (e.g. handling invoices, helping with contracts, creating reports, updating territories, assisting with onboarding, etc.) and work with senior leadership to unlock new revenue opportunities.

Responsibilities

Salesforce & Outreach Administration

• Manage configurations, custom fields, workflows, and integrations to keep the tech stack running smoothly.

• Enhance data quality and ensure data cleanliness so reps can focus on closing deals instead of chasing outdated records.

Process & Data Integrity

• Refine and document core sales processes (e.g. territory assignments, funnel stages) to ensure data accuracy and pipeline visibility.

• Troubleshoot system issues, serve as a go-to expert for training and support, and proactively address data gaps and errors.

Reporting & Analytics

• Build and maintain dashboards, forecasting tools, and performance reports to provide real-time insights to Sales and Leadership.

• Analyze metrics like win rates, deal velocity, and pipeline coverage, identifying trends that inform strategic decisions.

Cross-Functional Collaboration

• Partner with Sales, Marketing, and Finance to streamline lead generation, quoting, and commission processes.

• Surface opportunities for workflow automation or process improvements that reduce friction and expedite deals.

Sales Enablement & Optimization

• Help onboard new reps to Salesforce, Outreach, Zoom, and other internal systems—ensuring proficiency and compliance with best practices.

• Continuously evaluate emerging sales operations tools and strategies that can enhance efficiency and drive revenue growth.

Qualifications

• Smart, fast learner

• Analytical

• Strong Excel / Google Sheets skills

• Detail-oriented

• Naturally driven to optimize and automate

• Bachelor’s degree in Economics, Mathematics, Engineering, or similar.

• 2+ years of working with Salesforce, Outreach, etc.

Additional Job Details

The expected salary and bonus range for this position is $100,000 – $140,000 annually. Compensation may vary outside of this range depending on a candidate’s qualifications, skills, and experience. Additional benefits include equity, flexible vacation (especially during school holiday periods), and a technology stipend. This role offers a unique chance to be at the operational core of a 3x growth company, shaping processes that drive long-term success in K-12 education.