Location: DUMBO, NYC (In-Person)

Type: Full-Time

About The Renatural

The Renatural is a VC-backed, vertically integrated beauty technology company revolutionizing the wig and hair extension industry.

We've developed the world's first patented robotic manufacturing process for hyper-realistic wigs, combining precision engineering with dedicated craftsmanship. In the past year, we've filed two additional patents and are entering a period of rapid growth—transitioning from founder-led production to a high-output, world-class manufacturing operation.

This is a rare opportunity to join at an inflection point. You'll architect and execute the operational foundation that takes the business from early production to 10,000+ orders and beyond.

Role Overview

You will own the operational backbone of the business from raw material planning through final fulfillment with the objective of building a highly efficient, quality-obsessed, high-margin manufacturing operation.

What You'll Own

Production & Floor Leadership

• Own day-to-day production performance across manufacturing, and QC
• Translate company goals into clear daily, weekly, and monthly production plans
• Lead from the floor—not from a desk—identifying bottlenecks, solving problems quickly, and holding teams accountable
• Enforce SOPs, quality standards, and accountability systems across every stage of production
• Partner closely with engineering to maximize machine uptime, improve workflows, and reduce downtime
• Assist alongside engineering team with designing floor layouts, workstations, fixtures, and production flows for safety, speed, and efficiency
• Build hiring, training, and performance management systems for production teams
• Make personnel decisions when standards are not met

Inventory, Supply Chain & Procurement

• Own inventory accuracy and material availability to prevent production delays
• Forecast material requirements and capacity needs based on production demand
• Manage the strategy and team for supplier relationships, purchasing, and vendor performance
• Build redundancy into critical supply chains to reduce operational risk

ERP & Operational Systems

• Manage the team focused on implementation, optimization, and continuous improvement of ERP and operational systems
• Ensure production, purchasing, inventory, work orders, fulfillment, and reporting are tightly integrated
• Build scalable workflows that improve visibility and reduce manual work
• Design dashboards that provide real-time operational insights and support decision-making
• Create production planning, labor planning, capacity forecasting, and throughput models
• Identify risks before they become operational failures
• Implement KPIs across output, quality, labor efficiency, inventory, fulfillment, and margin

Cross-Functional Leadership

• Serve as a strategic operating partner to the CEO
• Escalate risks early and communicate solutions—not just problems
• Partner with engineering, finance, and product teams to improve execution
• Build a culture rooted in ownership, accountability, speed, and follow-through

Qualifications

Required Experience

• 10+ years of experience in manufacturing, operations, supply chain, or production leadership
• Proven success running a live production floor with responsibility for throughput, quality, and team performance
• Experience scaling operations in a startup or high-growth environment where processes were still evolving
• Experience managing frontline operators and technicians—not only managers or office-based teams
• Demonstrated ability to independently lead multiple complex operational projects simultaneously

Manufacturing & Process Excellence

• Strong understanding of Lean Manufacturing, 5S, Kaizen and continuous improvement methodologies
• Experience improving cycle time, throughput, and production efficiency
• Experience with capacity planning, labor planning, and production scheduling
• Experience designing SOPs and scalable manufacturing workflows

ERP & Systems

• Hands-on experience implementing or significantly improving ERP systems such as NetSuite, SAP, Oracle, Microsoft Dynamics, Odoo, Acumatica, or equivalent
• Strong understanding of Bills of Materials (BOMs), work orders, MRP, purchasing, inventory management, and production planning

Inventory & Supply Chain

• Experience maintaining high inventory accuracy through cycle counting and process controls
• Experience forecasting material requirements and managing supplier relationships
• Understanding of safety stock, reorder points, and lead time optimization

Analytics

• Advanced Excel or Google Sheets skills (PivotTables, XLOOKUP/INDEX-MATCH, Power Query or equivalent)
• Strong analytical mindset with the ability to translate operational data into decision
• Experience with BI tools or SQL is a plus

Preferred

• Experience in beauty, apparel, consumer products, medical devices, or another quality-sensitive manufacturing environment
• Experience in vertically integrated or made-to-order manufacturing businesses

Why Join Us

• Competitive salary ($180,000–$200,000) plus performance bonus of up to 20% of base salary
• Meaningful equity ownership with the opportunity to build long-term value
• Up to 100% employer-covered medical, dental, and vision insurance
• Commuter benefits